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Privacy and Cookies

We take your privacy extremely seriously and are committed to protecting the privacy and security of visitors to our website. We will always keep your data safe and secure. 

For the purposes of the General Data Protection Regulation (GDPR), the data controller – the organisation that’s responsible for your privacy – is City Academy Norwich.

The function of marketing and managing this website is undertaken by the Adcademy.

How we use your information

We use your information in a number of different ways. The table below outlines what we do and why we do it.

Your name and contact details

How we use your name and contact details


To send your updates about your application by email, text and direct email, such as interview dates

To process your application effectively

To send you information by email about Academy events, news and activities

To keep you up to date. We only send this with your permission.

Showing you City Academy Norwich adverts as you browse the web

To show you courses and events that may be of interest to you

Information about your phone or laptop and how you use our website

How we use information about your phone or laptop and how you use our website


To improve our website

To give you the best possible experience when using our website on all devices


Keeping your information

We hold your information for as long as you are a student at our Academy, or as long as it is needed for us to be able to provide our services to you.

Your rights

You have lots of rights relating to your personal information:

  • The right to be informed about how your personal information is being used
  • The right to access the personal information we hold about you
  • The right to request the correction of inaccurate personal information we hold about you
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
  • The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
  • The right to request that we transfer or port elements of your data either to you or another service provider
  • The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office


We use cookies on our website. For more information on cookies, please see our cookie notice.

Cookie notice

We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features.

(2) Site analytics cookies – these cookies allow us to measure and analyse how our visitors use the site, to improve both its functionality and your website experience.

(3) Customer preference cookies – when you are browsing or applying on our website, these cookies will remember your preferences (like your location), so we can make your experience as seamless as possible, and more personal to you.

(4) Targeting or advertising cookies – these cookies are used to deliver adverts relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.

If you want to delete any cookies that are already on your computer, the ‘help’ section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at

Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.

PDF icon Privacy Notice for Parents and Carers142.96 KB